We can be your customer insight team
In an ideal world, you would have time to talk directly to your customers to find out how you can serve them even better. But as companies grow, this becomes time-consuming, expensive and impractical.
We can help you to keep in touch with your customers – working with you from just a few hours a month to longer term placements. Our client support services include:
- Initial set up or development of customer research programmes
- Additional resource at busy times
- Temporary cover for research staff – unfilled vacancies, long-term absence, maternity leave
- Expert help or advice on consumer insight and customer research measurement and interpretation
To discuss how we can bridge the gaps in your in-house research team, please contact us.